Returns & Refunds policy

At Sanacara Business Solutions, we strive to deliver quality solar and consulting services.

1. Cancellations

• Service cancellations must be requested within 24 hours of booking/payment.

• Once work has commenced (site visits, system design, or consulting), cancellation requests may not be entertained.

2. Refunds

• Full Refund: If cancellation is requested within 24 hours and before service initiation.

• Partial Refund: If service has commenced but not completed, deductions will be made for work already undertaken.

• No Refund: For completed services, digital deliverables, or government application fees (e.g., subsidy filing charges).

3. Refund Timeline

• Approved refunds will be processed within 7–10 business days to the original payment method.

• Delays may occur depending on bank/payment gateway policies.

4. Contact for Refunds

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail energy@sanacara.com